Frequently Asked Questions
What does PASS stand for and do you teach it?
PASS means Pull, Aim, Squeeze, Sweep. Every core course includes practical PASS instruction and decision-making around when to use it.
Are certificates recognized by regulators?
Certificates verify completion of training aligned with OSHA/NFPA guidance. Recognition depends on your local regulations and employer policies.
Do you offer in-person drills?
Yes. Several courses include live drills with inert units. See “Workplace Extinguisher Use (In‑Person Drill)” in the catalog.
How often should staff refresh training?
We recommend an annual refresher, with drills at a cadence appropriate for your risk profile and turnover.
Can I train only on one fire class?
Yes. We offer focused Class A, B, C, D, and K courses. Many learners start with the foundation module and add a class-specific course.
Do online courses include assessments?
All online modules include short quizzes and scenario questions to reinforce learning and provide completion evidence.
How do I access Fallows (favorites)?
Open the Catalog and click the star on any course to add it to Fallows. View your list on the Fallows page.
What payment methods are supported?
We accept major credit cards. For group purchases, contact us to arrange invoicing.
Do you store my theme preference?
Yes. We store your light/dark theme choice in local storage on your device.